Downtown Dental -

Payment & Pricing Information

Our policy is to be as up front as possible about the costs of dental treatment and do everything we reasonably can to make costs as affordable as we can.  We are able to offer you a range of payment options, ensuring that paying for your new smile is as easy and stress-free as possible. We do normally require payment at the time of treatment, unless by prior arrangement.  Click here for cost guidelines for common dental treatments.

Payment options

  • EFTPOS 
  • MasterCard (with no credit card surcharge)
  • Visa (with no credit card surcharge)
  • American Express (with no credit card surcharge)
  • Laybuy – Buy Now, Pay Later, No extra costs
  • ACC Co-payment for accident related treatment – We are registered as a provider for Government subsidised treatment of accidental dental injuries with ACC. Read below for more information
  • WINZ treatment – We are accredited with Work and Income NZ to provide subsidised dental treatment to patients who receive some sort of Goverment financial assistance.  Read below for more information
  • Southern Cross Health Society Easy-Claim – We can claim directly from Southern Cross for members with dental coverage in their insurance plan.  No more filling out claim forms or waiting for refunds. See below for more details.
  • FREE Childrens’ Dentistry – We hold a contract with the Ministry of Health to provide free basic dental care to children under the age of 18.  Conditions apply which you can read about below.
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Laybuy offers Downtown Dental patients a simple, interest free payment plan that helps you have the dental treatment you need today and pay for it in 6 equal payments, once a week for 6 weeks.

Laybuy performs a credit check to obtain a credit score on all new users upon registration. Once your credit score has been confirmed and your account has been verified, Laybuy assigns your Laybuy limit and you can pay for your treatment immediately.  There is a maximum limit which Laybuy can lend to of approximately $1200 (to approved purchasers).

The first payment equal to one sixth of the purchase price occurs once your order is completed. The remaining 5 payments are processed each week on the day of the original purchase from your nominated card. No further action is required and all account information including a payment schedule can be viewed, at any time, through your Laybuy account.

Check them out at www.laybuy.co.nz

ACC is in very simplistic terms the Goverment body who looks after all aspects of accidents which happen in NZ.  Their work ranges from prevention of accidents to helping rehabilitate people who have suffered an injury.  Everyone in New Zealand is covered by ACC’s no-fault scheme if they’re injured in an accident. This includes children, beneficiaries and students. It doesn’t matter if they’re working, unemployed or retired. It also includes visitors to New Zealand.

ACC and dental accidents

If you damage your teeth by accident then you may be eligible for financial assistance from ACC for dental treatment to rectify that damage.  ACC define an accident as one which occurs but not from the regular use of your teeth.  In other words if you break your teeth chewing food then you are not eligible for help from ACC.  If you are hit on the teeth or if you break your teeth on something other than food then you are eligible for ACC.

ACC in dentistry is a little different to other types of injury to other parts of the body.  If a tooth gets damaged by accident and the injury covered by ACC then any treatment for that tooth from now on is covered by ACC.  For example if your tooth is knocked while playing sports and gets chipped then ACC will probably pay some of the cost for that chip to be repaired with a filling.  In 10 years time possibly that tooth could die and require root canal treatment.  Provided you have the original ACC claim details then some of the cost of the root canal treatment will also be covered.  The downside of this is that ACC only pay a set amount for certain procedures and patients need to pay for the shortfall to make up the full cost of the treatment.  We can determine in advance how much you need to pay for treatment and how much ACC will cover.

Another thing to bear in mind is that the amount ACC pay for treatment for a tooth depends on the condition of the tooth immediately prior to the accident occurring.  For instance if your tooth already had a really big filling in it before it suffered an accident then it is likely ACC will not pay the full amount they usually pay for the treatment and the portion you need to pay will be larger than usual.

You can visit the ACC website for more information – www.acc.co.nz

Holders of Southern Cross Health Society health insurance policies which have some dental coverage are able to utilise our Easy Claim facility.  All you need to do it provide your card number or membership number (all shown in the app which is very handy) and we will take care of the rest for you.  Some policies require the patient to pay for a certain percentage of their treatment and we calculate that and take payment from you for that portion only.  If you aren’t sure if you’ve used up your allotment for the year or even whether you have any dental cover in your policy then we can check on this for you.  Your dental claim is all handled electronically and on the spot so you don’t need to send in your receipts, fill in claim forms and wait for your insurance to reimburse your dental costs.  It is very very convenient.

For further information on this visit the Southern Cross website – www.southerncross.co.nz

Patients who are on a WINZ benefit are often eligible for assistance with dental costs especially in cases of emergency such as toothache or a broken tooth.  You should consult with your case manager to confirm this.

If you are eligible then you can call to book for a “WINZ quote” appointment.  This is a “no payment up front” service we provide where we assess your immediate problem and provide a quote for the treatment you need and that you take to WINZ for approval.  Once it is approved WINZ will load the funds onto your card which you can bring back to us to use to pay for the treatment you need.

Free Childrens' Dental Care

Children in New Zealand who meet the eligibility criteria for publicly funded health and disability services are entitled to free basic oral health services from birth to 17 years of age (until their 18th birthday).

Downtown Dental is contracted to the Ministry of Health to provide free basic dental health care as part of the public health system in NZ.  There are two different age brackets for this funding.

For children under the age of 13 ie not yet Year 9, not yet at high school, their dental needs are taken care of by the school dental system at school or community clinics.  We are contracted (via a Special Dental Services contract) to treat children in the age bracket but only in cases of emergency where that child is not able to access a school dental clinic for some reason or else if referred by a school dental therapist for treatment

 From year 9 onwards, the system changes and children (well they are teenagers actually by this point) need to switch to a dentist holding a OHSA (Oral Health Services for Adolescents) agreement.  Basic checkups (one per year), cleaning, fillings, extractions are covered as are some more complex procedures such as root canals and crowns.  Braces or orthodontics is not covered.  Damage to teeth caused by accidents are required to be treated under ACC and not the school dental system.  Also only basic dental care is covered and some more comprehensive treatments may incur a separate private fee.  This would be discussed with the child’s parents in advance.

Price / Cost Guide

Our pricing philosophy aka how do we set our fees.

At Downtown Dental we understand that having dentistry in NZ can be costly.  NZ has one of the highest standards of dental care in the world and this combined with the face the Government only funds dental care for children under the age of 18 means that the public have to pay for the full price of dental treatment with virtually no assistance or subsidies.  Having such high standards means high compliance costs including regular training and skill updates for dentists and staff, state of the art sterilisation standards (bordering on hospital operating theatre levels) and modern equipment and facilities.  However, we also take into account that dentistry is an important health service and that we have a responsibility to make dental care as accessible to the public as possible.  Therefore what we do is keep our prices as low as possible without compromising the standard of care we provide to our patients.  This is especially for basic maintenance such as examinations, xrays and teeth cleaning which you will see we keep very low to encourage people to be proactive with preventative care for their teeth – which if you think about it, is the best way to keep dental costs down ie avoid expensive dental problems.

See below for our pricing guidelines

Routine (yearly) checkup ….. $60

Intraoral xrays ….. $40

Checkup and 2 xray package ….. $90

OPG/Panoramic jaw xray ….. $105

New patient examination (includes intra-oral xrays, a jaw xray, photographs & other special tests you may require) ….. $195

Routine hygiene maintenance appointment ….. $90 – $180

Periodontal treatment (including the local anaesthetic) ….. quoted before treatment starts

All fillings are tooth coloured (white) unless you specifically request.

Small fillings/Fissure sealant/Preventative resin restoration ….. $90 – $130

Medium fillings ….. $220 – $350

Large fillings and tooth reconstructions ….. $350 – $650

“Simple” extractions ….. $200 – $350

Complex extractions including wisdom teeth ….. $350 – $600

Front tooth root canal treatment ….. $1100

Pre-molar root canal treatment ….. $1300

Molar root canal treatment ….. $ 1500 – $1650

We offer multiple options for the materials our crowns and bridges are made from

Single tooth crown ….. $1800 – $2000

Bridge to replace a single missing tooth ….. $4000 – $5500

Implant to replace a single missing tooth (including estimated surgeon’s fees) ….. $4500 – $8000

Complex work involving multiple teeth or critical aesthetic areas …. requires in-depth assessment before quoting a price

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